Money-Back Guarantee
We truly believe in the quality of our clothing – and we're confident you’ll love it too. That’s why we offer a hassle-free 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply return it within 30 days and receive a full refund.
Combine and receive up to 25% extra discount!
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Winter Refresh Sale - Availability
We’re refreshing the season with our Winter Refresh Sale, a limited-time opportunity to shop selected styles across the store at special pricing.
To make this refresh even more rewarding, enjoy extra savings when you add more than one item:
10% extra on 2 items
15% extra on 3 items
20% extra on 4 items
25% extra on 5+ items
*Discounts are automatically applied at checkout.
FAQs
Yes, we offer free shipping across Canada on all orders.
Yes, all orders are covered by our 30-day money-back guarantee.
You can find full details in our Return & Refund Policy here.
Orders placed before 9:00 PM are processed the next business day.
Once your order is on its way, you’ll receive a tracking link by email so you can follow your delivery every step of the way.
Our support team is always available if you have any questions about your order.
You can track your order by entering your order number or email on our
“Track Your Order” page. Updates will be available as soon as your order ships.
Yes, once you've placed your order, a confirmation will be sent to your email inbox.
If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@oliviajamestoronto.com
We accept all major Credit & Debit Cards, including Visa and Mastercard.
You can also check out quickly using Apple Pay, Shop Pay, or Google Pay.

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Feel the difference from the moment you put it on — cozy warmth, effortless style, and comforting softness you’ll love for seasons to come.