Payment Policy
Payment Policy - O&J Toronto
Last updated: 18 December 2025
At Olivia & James Toronto, we offer secure and reliable payment options to ensure a smooth checkout experience. Available payment methods may vary depending on your location, device, and payment provider. Customers are responsible for selecting and verifying the payment method available to them at checkout.
Available Payment Methods
We accept the following payment methods, subject to availability:
-
Credit Card (Visa, Mastercard, American Express)
-
PayPal
-
Apple Pay
-
Google Pay
-
Shop Pay
The availability of specific payment options may vary by country, browser, or device.
Payment Security
All payments are processed through secure, encrypted connections using SSL technology. Payment details are handled directly by certified third-party payment processors. Olivia & James Toronto does not store or have access to your full payment information.
Payment Processing
Orders are only processed after payment has been successfully completed and authorized. If a payment cannot be verified or is declined, the order will not be processed.
We reserve the right to cancel or suspend orders in cases of suspected fraud, payment irregularities, or incomplete payment authorization.
Refunds
If you are eligible for a refund in accordance with our Return & Refund Policy, the refunded amount will be issued to the original payment method used at checkout.
Refunds are processed after the returned item has been received and approved following inspection. Processing times may vary depending on the payment provider, but refunds are typically completed within five to ten business days after approval. The time it takes for the refunded amount to appear on your account depends on your bank or payment provider.
Contact
If you have questions regarding payments or refunds, please contact our customer service team:
Email: info@oliviajamestoronto.com